These Terms of Trade together with our Privacy Policy and other documents we directly refer to, tell you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site.

You should print a copy of these Terms or save them to your computer for future reference. We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which, will apply at that time. 

These Terms were updated 24th August 2026

These Terms, and any Contract between us, are only in the English language.

1. INFORMATION ABOUT US

1.1 We operate the website nobodyschild.com, we are Nobody’s Child Limited, a company registered in England and Wales under company number 09567792 and with our registered office at 10 White Lion Street, Angel, London N1 9PD. Our main trading address is 10 White Lion Street, Angel, London N1 9PD. Our VAT number is GB 216 3764 11. Our Data Protection registration details can be found in our Privacy Policy

1.2 Contacting us if you are a consumer:(a) To cancel a Contract in accordance with your legal right to do so as set out in clause 9, you just need to let us know that you have decided to cancel. The easiest way to do this is to email our customer services team heretohelp@nobodyschild.com or contact us by post to Nobody’s Child Limited 10 White Lion Street, Angel, London N1 9PD. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us.(b) If you wish to contact us for any other reason, including because you have any complaints, you can e-mail our customer service team at heretohelp@nobodyschild.com(c) If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

1.3 Contacting us if you are a business. You may contact us by e-mailing our customer service team at heretohelp@nobodyschild.com If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 17.3.

2. OUR PRODUCTS

2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

2.2 Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 10% tolerance.

2.3 The packaging of the Products may vary from that shown on images on our site.

3. USE OF OUR SITE

By accessing or using our site, you agree to comply with all applicable laws and regulations in the United Kingdom, including but not limited to the Computer Misuse Act 1990. You must not misuse our site by knowingly introducing viruses, trojans, or other harmful material, attempting unauthorised access, or engaging in any activity that may disrupt the functionality of the site or infringe on the rights of others. Any breach of these terms may result in legal action. 

4. HOW WE USE YOUR INFORMATION

We only use your personal information in accordance with our Privacy Policy Please take the time to read ourPrivacy Policy, as it includes important terms which apply to you. We have registered with the information commissioner and details of how we process your data is contained in our Privacy Policy. 

5. IF YOU ARE A CONSUMER

This clause 5 only applies if you are a consumer.

5.1 If you are a consumer, you must be at least 18 years old to purchase Products from our site. By placing an order, you confirm that you meet this age requirement.

5.2 If you are under 18 years old, you may only purchase Products from our site with the express permission of your parent or legal guardian, who must accept responsibility for the transaction.

5.3 We reserve the right to cancel any order or refuse to provide Products if we reasonably believe that the purchaser does not meet the age requirement or lacks appropriate permission.

6. IF YOU ARE A BUSINESS CUSTOMER

This clause 6 only applies if you are a business.

 6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.

6.2 These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

6.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them or our Privacy Policy.

6.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

7. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

7.1 Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

7.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that this does not mean that your order has been accepted.  Our acceptance of your order will take place as described in clause 7.3.

 7.3 We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation).  The Contract between us will only be formed when we send you the Dispatch Confirmation.

 7.4 If we are unable to supply a Product, for example because it is not in stock, no longer available, or due to an error in the price on our site (as explained in clause 12.5), we will inform you promptly by email and will not process your order. If you have already paid for the Products, we will refund the full amount to you as soon as possible and no later than 14 days from the date of cancellation.

8. OUR RIGHT TO VARY THESE TERMS

8.1 We amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed.

 8.2 Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.

 8.3 Changes to these Terms will apply to orders placed after the updated Terms are published. They will not change an order you have already placed unless you expressly agree or a change is required by law. Your statutory rights are unaffected.

9.  CANCELLATION

9.1 To cancel a Contract in accordance with your legal right to do, you just need to let us know that you have decided to cancel. The easiest way to do this is to email our customer services team heretohelp@nobodyschild.com with your order number.

If you send us your cancellation notice by either email or by post, your cancellation will be effective from the date you send the email or post the letter to us, provided it is sent within the 14-day cooling-off period that begins the day after you receive the goods.

10. DELIVERY

10.1 Your order will be delivered within the period stipulated at the check out stage. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 16 for our responsibilities when this happens.

10.2 If delivery cannot be completed, our carrier will explain the available redelivery or collection options. Any delivery to another person or location will be subject to your agreed instructions and your statutory rights.

10.3 If you are a consumer, the Products remain at our risk until you, or a person you identify to take delivery other than the carrier, takes physical possession of them. If you independently commission a carrier that we have not offered, risk passes when the Products are handed to that carrier. This clause does not restrict your statutory rights.

 10.4 You own the Products once we have received payment in full, including all applicable delivery charges.

This clause 10.5 only applies if you are a consumer.

 10.5 If we miss the delivery deadline quoted by more than 3 working days for any Products then you may cancel your Order straight away if any of the following apply:

(a) we have refused to deliver the Products;

(b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or

(c) you told us before we accepted your order that delivery within the delivery deadline was essential.

 10.6 If you do not wish to cancel your order straight away, or do not have the right to do so under clause 10.5, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your Order if we do not meet the new deadline.

 10.7 If you do choose to cancel your Order for late delivery under clause 10.6 or clause 10.7, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us, and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled Products and their delivery.

11. FAULTY OR MISDESCRIBED PRODUCTS

If your Products are faulty, not as described or otherwise do not meet your statutory rights, contact heretohelp@nobodyschild.com. You may be entitled to reject them for a refund, normally within the first 30 days, or to a repair or replacement. A price reduction or final right to reject may be available in the circumstances provided by law. We will bear the reasonable return costs where required by law. Our voluntary returns deadlines, hygiene restrictions and return fees do not restrict these rights.

12. PRICE OF PRODUCTS AND DELIVERY CHARGES

12.1 The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However please see clause 12.5 for what happens if we discover an error in the price of Product(s) you ordered.

 12.2 Prices for our Products may change from time to time, but changes will not affect any order you have already placed.

12.3 The price of a Product includes VAT (where applicable) at the current UK rate applicable at the time of payment. If the VAT rate changes between the date of your order and the date of delivery, we will adjust the VAT you pay accordingly, unless you have already paid for the Products in full before the VAT change takes effect.

 12.4 The price of a Product does not include delivery charges. Delivery charges will be clearly communicated during the check-out process, before you confirm your order. For more details on delivery charges, please refer to our Delivery Charges page https://www.nobodyschild.com/pages/delivery.

 12.5 While we take all reasonable care to ensure that the prices of Products on our site are accurate, errors may occur:

(a) If the correct price of a Product is lower than the price stated on our site, we will charge the lower price when dispatching the Product to you.

(b) If the correct price of a Product is higher than the price stated on our site, we will contact you as soon as possible to inform you of the error. You will have the option to either continue with your purchase at the correct price or cancel your order. We will not process your order until we have your instructions. If we are unable to contact you using the details provided during the order process, we will treat the order as cancelled and notify you in writing.

(c) If we mistakenly accept and process your order where a pricing error is obvious, unmistakeable, and could reasonably have been recognised by you as a mispricing, we reserve the right to cancel the order, stop the supply of the Product, and refund any sums you have paid.

13. HOW TO PAY

13.1 We accept the following payment cards: Visa, Visa Debit, Solo, Maestro and Electron, American Express, Apple Pay. We also accept PayPal payments.

13.2 Payment for the Products and all applicable delivery charges is in advance. We will charge your debit card or credit card when the order is accepted. 

14. OUR LIABILITY IF YOU ARE A BUSINESS

This clause 14 only applies if you are a business customer.

14.1 We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes.

 14.2 Nothing in these Terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

(d) defective products under the Consumer Protection Act 1987.

 14.3 Subject to clause 14.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) any loss of profits, sales, business, or revenue;

(b) loss or corruption of data, information or software;

(c) loss of business opportunity;

(d) loss of anticipated savings;

(e) loss of goodwill; or

(f)  any indirect or consequential loss.

14.4 Subject to clause 14.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the price paid for the Products under this Contract.

14.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

15. OUR LIABILITY IF YOU ARE A CONSUMER

This clause 15 only applies if you are a consumer.

15.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

 15.2 We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

 15.3 We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of the terms implied by sections 9 to 11 of the Consumer Rights Act 2015 (description, satisfactory quality, and fitness for purpose); or (d)  defective products under the Consumer Protection Act 1987.

16. EVENTS OUTSIDE OUR CONTROL

16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 16.2. 

 16.2 An Event Outside Our Control means any act, event, or circumstance beyond our reasonable control, including but not limited to strikes, lock-outs, or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or failure of public or private telecommunications networks, or the impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport.

 16.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and

(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

16.4 If an event beyond our reasonable control affects delivery, we will tell you promptly and take reasonable steps to minimise the delay. This does not remove your cancellation or refund rights under clauses 9 and 10 or applicable law. Where you cancel because we have failed to deliver in accordance with those rights, we will refund the sums due without undue delay and bear any return costs required by law.

17. COMMUNICATIONS BETWEEN US

17.1 When we refer, in these Terms, to "in writing", this will include e-mail.

 17.2 If you are a consumer you may contact us as described in clause 1.2.

 17.3 If you are a business:

(a) Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.

(b) A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after transmission.

(c) In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

(d) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

18. OTHER IMPORTANT TERMS

18.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by email by posting on this webpage if this happens.

 18.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. However if you are a consumer and you have purchased a Product as a gift, you may transfer the benefit of our warranty to the recipient of the gift without needing to ask our consent.

 18.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise. However, if you are a consumer, the recipient of your gift of a Product will have the benefit of our warranty but, we and you will not need their consent to cancel or make any changes to these Terms.

 18.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

 18.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

 18.6 Consumers: These Terms and any Contract between us are governed by English law. This means that any dispute or claim arising out of or in connection with them will be governed by English law. You may bring proceedings in the courts of England and Wales. If you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland

 18.7 Businesses: These Terms and any Contract between us, including any non-contractual disputes or claims, are governed by the laws of England and Wales 

 18.8 Businesses: We both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation, including non-contractual disputes or claims

19. CUSTOMER CONTENT  TERMS & CONDITIONS

19.1 Introduction and Scope

These Terms and Conditions govern the submission, use, and management of any content provided by customers (“you” or “your”) to Nobody’s Child Ltd. (“we”, “us”, or “our”), including but not limited to photographs, videos, reviews, testimonials, and any social media content via any social media platform (“Customer Content”).

By submitting or agreeing to the use of your content, you accept these terms in full. These terms operate in addition to our Privacy Policy.

19.2 Eligibility and Warranties

By submitting Customer Content, you confirm that:

• You are aged 18 or over;
• You are the original creator and legal owner of the content, with full rights to license its use;
• You have obtained any necessary permissions from any individuals identifiable in the content, including express consent from the parents or legal guardians of any children featured;
• The Customer Content is accurate, not misleading, and reflects your genuine experience or opinion;
• The submission does not breach any laws, regulations, or third-party rights, including copyright, trade mark, privacy, or publicity rights.

19.3 Prohibited Content

You agree not to submit Customer Content that:

• Is false, defamatory, offensive, threatening, discriminatory, or otherwise unlawful;
• Includes third-party intellectual property without appropriate permission;
• Promotes products, services, or websites not affiliated with Nobody’s Child;
• Contains confidential or personal information of others without authorisation; and/or
• Includes viruses, malicious code, or anything designed to disrupt systems or data.

19.4 Your Licence to Us

By submitting Customer Content or replying with confirmation #YesNC via social media or other platforms, you grant Nobody’s Child a perpetual, irrevocable, royalty-free, worldwide, transferable, and sublicensable licence to:

• Use, copy, store, reproduce, modify, publish, display, and distribute the Customer Content in any format or any channel or website that we own or have an affiliation or association with.
• Use the Customer Content in connection with advertising, marketing, promotions, internal analysis, or public relations, including the creation of derivative works.

You agree that this licence is granted without compensation and that you will not assert any moral rights in relation to the content.

19.5 Customer Content Moderation and Removal

We reserve the right, at our sole discretion, to:

• Edit, adapt, or decline to use any submitted Customer Content on www.nobodyschild.com;
• Remove Customer Content at any time without notice, particularly if it violates these terms or applicable laws.

You acknowledge that we are not obligated to publish or maintain any Customer Content you submit.

19.6 Data Protection and Publicity

If Customer Content includes personal data, including identifiable images or names, you agree to its use in line with our Privacy Policy. By submitting Customer Content, you understand that such information may be made publicly available through our marketing and communication channels.

19.7 Liability and Indemnity

You agree to fully indemnify Nobody’s Child, including its employees, agents, affiliates, and service providers, against all claims, liabilities, damages, losses, and reasonable legal costs arising from:

• Any breach by you of these Terms;
• Any infringement by you of the intellectual property or other rights of a third party;
• Any claim made against us in connection with the Customer Content you submit.

This indemnity shall survive the termination of these Terms and is without prejudice to any other rights or remedies available to us under the laws of England and Wales.

19.8 Governing Law

These Terms and any disputes arising from them are governed by the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the English courts.

Contact Us

For questions about these Terms or your submitted content, please contact: https://www.nobodyschild.com/pages/customer-service 

20. PROMOTIONS AND DISCOUNT CODES

20.1 We may offer promotional discounts from time to time. These general conditions apply alongside any specific conditions communicated with the offer, including eligibility, qualifying products, minimum spend, usage limits and validity periods. If there is a conflict, the specific offer conditions take precedence.

20.2 Where a promotion requires a code, it must be entered at checkout before completing your order. Other discounts may be applied automatically, as explained in the offer.

20.3 Unless the offer states otherwise, only one promotional code may be used per order, promotional codes cannot be combined with other offers, and discounts exclude delivery charges and the purchase of gift cards.

20.4 Offers intended for particular customers or groups may only be used by eligible customers. Any verification requirements or restrictions on use will be communicated with the offer.

20.5 If you return a Product purchased using a promotional discount, your refund will reflect the price paid for that Product after the discount was applied. Your statutory rights are unaffected.

21. RETURNS AND ACCOUNT RESTRICTIONS

21.1. Responsible Use of Return Policy:
We aim to provide a flexible return policy for our customers. However, to ensure fairness and sustainability, we monitor return patterns. Customers are expected to use the return policy reasonably and in good faith.

 21.2. Excessive Returns:
If your account is associated with an unusually high return rate, we reserve the right to:

• Review your account activity and communicate with you to address the issue.
• Refuse to accept future orders.

 21.3. Notice of Restriction:
If we decide to restrict or suspend your account, we will notify you in writing with reasons and allow you to appeal the decision within 14 days.

 21.4. Right to Refuse Service:
We reserve the right to decline any order if we reasonably believe the return policy has been misused.

21.5 Our Return Policy: Please refer to our Return Policy for more detailed information on returns.

21.6 Returns Charges

For returns under our voluntary returns policy, a returns fee applies to cover the cost of sending the items back to us and processing the return. Details of the applicable charges are set out in our Return Policy.

If you exercise your statutory right to cancel, you will only be responsible for the direct cost of returning the items, provided we informed you of this before purchase. No returns processing fee will apply.

We will not charge a returns fee for faulty or incorrectly supplied items, or where we are otherwise legally responsible for the return costs. These charges do not affect your statutory rights.

22. COMPETITIONS

We may run competitions and prize draws from time to time. Each promotion is governed by our general competition terms together with the specific terms published for that promotion.

The specific terms will explain how to enter, eligibility requirements, opening and closing dates, prize details, how winners are selected and contacted, and any other applicable conditions.

Please read the applicable terms before entering. If the general and promotion-specific terms conflict, the promotion-specific terms will take precedence.

22.1 £100 Nobody’s Child Review Prize Draw

To enter, customers must leave a review via the post-purchase review request email, with each review counting as one entry. No purchase is necessary beyond the original order.

One winner will be selected at random at the end of every two-month period and will receive £100 to spend at Nobody’s Child, issued as a gift card or voucher. Winners will be contacted by email within 14 days of the draw. If a winner does not respond within 14 days, another winner may be selected. The prize is non-transferable, and no cash alternative is available.

Nobody’s Child reserves the right to amend or withdraw the promotion at any time. Entry into the prize draw is deemed acceptance of these terms and conditions.

T&Cs apply. Competition closes at 11:59 on Monday 2rd March. For more details click

22.2 Nobody’s Child x Louise Thompson Competition  

1. Promoter
The promoter is Nobody’s Child Limited, registered in England and Wales under company number 09567792, whose registered office is at 10 White Lion Street, Angel, London N1 9PD.

2. Eligibility
The prize draw is open to residents of the United Kingdom, including Northern Ireland, and the Channel Islands aged 18 or over. Employees and agents of Nobody’s Child, its associated companies and anyone professionally connected with the promotion, together with their immediate families, are not eligible to enter.

3. How to enter
To enter, complete and submit the sign-up form on the Louise Thompson competition entry page at [insert entry-page link] between [insert opening date and time] and 11:59pm BST on Monday 7 September 2026.

No purchase is necessary. Only one entry per person is permitted. Entries received after the closing time will not be accepted. Fraudulent or automated entries, and entries that do not meet these terms, may be disqualified.

4. The prize
One winner will receive a £500 Nobody’s Child gift card, supplied by email as a single-use code for purchases at nobodyschild.com only. The code cannot be used to purchase third-party brands. [Specify any additional exclusions, the code’s expiry date and what happens to any unused balance.]

The prize is non-transferable and no cash alternative is available. If items purchased using the prize are returned in accordance with the applicable returns policy, Customer Services will arrange a new gift card for the amount refundable.

If circumstances beyond Nobody’s Child’s reasonable control make it necessary, the prize may be replaced with an alternative of equal or greater value.

5. Winner selection and notification
One winner will be selected from all valid entries within 48 hours of the closing time using a computer process that produces verifiably random results.

The winner will be contacted at the email address supplied on entry within 72 hours of the draw. The winner must respond within five days of notification and may be asked to provide reasonable evidence of eligibility.

If the winner does not respond within this period or does not meet the eligibility requirements, an alternative winner may be selected using the same random process.

The prize will be emailed to the confirmed winner within 30 days of the closing date.

6. Personal information and winner information
Personal information will be handled in accordance with the Nobody’s Child Privacy Policy. To demonstrate that a valid award took place, the winner’s surname and county will be made available on request by emailing heretohelp@nobodyschild.com. Entrants may object to this disclosure, or request that less information be disclosed, by contacting the same address. Nobody’s Child may nevertheless provide the relevant information to the Advertising Standards Authority if required.

Any participation in additional promotional publicity will be agreed separately with the winner.

7. General
By entering, you agree to these terms. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be limited or excluded.

These terms are governed by English law. This does not affect any mandatory protections or rights to bring proceedings in your local courts that apply where you live.

22.2 The Louise Thompson Edit Competition  

This competition will run from 3rd September until 11.59pm on 7th September 2026. The prize available is a £500 Nobody’s Child gift card sent as a single use code for nobodyschild.com only. Refunds can be processed through customer services where a new gift card will be generated to the refund value. No purchase necessary and there is no cash alternative. Exclusions apply including third party brands.     The competition is open to residents of the UK, Channel Islands and Northern Ireland aged 18 and over. Employees and agents of Nobody’s Child and its associated companies (including the families of such employees and agents) are not eligible to enter the competition, nor is anyone connected with the competition. The eligibility of any entrant is at Nobody’s Child’s sole discretion. Only one entry per person is permitted.  

HOW TO ENTER: Entrants must sign up via the competition landing page at https://www.nobodyschild.com/pages/louise-thompson-competition-aw26 between 3rd September until 11.59pm on 7th September 2026. 

DRAWING AND PRIZES: The prize will be given away after the competition period. The draw will take place within 48 hours of the expiry date. A member of the marketing team at Nobody’s Child will randomly select one winning entry by way of a computer-generated random prize draw. The winner will be notified by email within 72 hours of the draw. A member of the customer service team will contact the winner to let them know of their prize.     If the winner cannot be contacted, does not respond within 5 days of notification, or fails to meet any eligibility requirements, Nobody’s Child reserves the right to withdraw the prize and select an alternative winner using the same random draw method.  

These terms shall be governed by English law and, in the event of any dispute, Nobody’s Child and each entrant hereby submits to the exclusive jurisdiction of the English courts. The competition is subject to the Nobody’s Child Privacy Policy, available online at www.nobodyschild.com/privacy-policy.   

By participating, the winner of the prize releases sponsor, and its respective parent, subsidiaries, affiliates, and the directors, officers, employees or agencies of any of the above organisations from any and all liability for any injuries, losses or damages of any kind caused by the prize or resulting from acceptance, possession, or use/misuse of the prize. Acceptance of any prize shall constitute and signify the winner’s agreement and consent that sponsor may use the winner’s name, county, and/or prize information for promotional purposes without further payment or consideration.     Nobody’s Child also reserves the right to substitute the prize with one of equal or greater value if circumstances beyond its control make it necessary to do so  

We will not enter into correspondence over the picking of the winning entry.    Competition sponsor: Nobody’s Child Ltd, registered office: 10 White Lion Street, Angel, London, N1 9PD (co. no. 09567792).  

23. RIGHT OF WITHDRAWAL (EU CUSTOMERS)

If you are a consumer residing in the European Union, you have the legal right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period will expire 14 days after the day on which you, or a third party indicated by you (other than the carrier), acquires physical possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by a clear statement (for example, by email or post) before the withdrawal period expires. You can do this by submitting your return through our returns portal.

Once you have notified us of your decision to withdraw via the returns portal, you must return the goods to us without undue delay and, in any event, no later than 14 days from the date on which you submitted your withdrawal request.

We will reimburse all payments received from you for the returned goods, including the cost of standard delivery (excluding any supplementary costs arising from your choice of a delivery method other than the least expensive standard delivery option offered by us). We may make a deduction from the reimbursement for any loss in value of the goods supplied if such loss is the result of unnecessary handling by you.

Refunds will be made using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You will be responsible for the direct cost of returning the goods unless otherwise stated.

EXCEPTIONS

The right of withdrawal does not apply to:

• Goods made to your specifications or clearly personalised.
• Sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.
• Any other goods excluded from the right of withdrawal under applicable law.